Overview
We are looking a Business Development Manager to look after our London postcodes EC, E, N and NW. This role is responsible for ensuring our Intermediary strategy is actively and effectively promoted across the designated territory, using an agreed blend of face‑to‑face and virtual interaction to meet the needs of our intermediary partners. The role holder will shape and drive our broker relationship approach by reviewing market conditions, monitoring business volumes and responding proactively to emerging trends. A deep understanding of each intermediary partner’s culture, vision, goals and future requirements will be essential in building long‑term, productive relationships.
The person in post will work collaboratively with their broker firms to develop relationships that benefit all parties. While the position requires achieving high‑quality appointments and contributing to growth within the intermediary market, it is not a sales‑target‑driven role. Instead, success comes from planning effectively, working consultatively and engaging at senior level—often with Managing Directors or senior corporate stakeholders—to identify business opportunities, mitigate risks and develop joint strategies that enhance both the intermediary and end‑customer experience.
Although field‑based, this role works in close partnership with our high‑performing telephone team, jointly managing a territory of Mortgage Intermediary brokers and firms with a Telephone Business Development Manager. The role holder will focus on improving the quality and volume of mortgage applications through strong relationship management, while representing the Society’s proposition with professionalism and influence. It will also work alongside colleagues in Corporate Accounts, the wider field team and our Coventry‑based administration and support teams, drawing on their strong understanding of the intermediary and mortgage market to act as a trusted external influencer for key accounts and brokers.
Responsibilities
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with enhanced contributions
- Car allowance or car scheme
- Maternity, paternity and shared parental leave
- Life assurance (6 times annual salary)
Qualifications
- Experience as a business development manager and /or a telephone business development manager
- Strong mortgage intermediary experience
- The ability to in a consultative way to build long term business relationships
- Sound commercial knowledge and solid understanding of the UK mortgage market
- Ability to effectively negotiate and influence
- Excellent communications skills, with the ability to build rapport and trust with business professionals and stakeholders across all levels
Additional role requirements
As a field based role you’ll be responsible for your own diary and where you need to be. Considering the geographical spread of the role you’ll need a full driving licence and for your well-being, you’ll ideally live on or close by the patch you’ll cover. (detailed above)
Benefits
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with enhanced contributions
- Car allowance or car scheme
- Maternity, paternity and shared parental leave
- Life assurance (6 times annual salary)
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