Customer Care Lead: Data & Process Improvement

A customer service company in Alfreton is seeking a Customer Care Co-ordinator. You will ensure customers receive excellent service and compliance with service levels. Responsibilities include managing queries and complaints, reporting to managers, and ensuring customer satisfaction at the end of each job. Candidates should have previous experience in a customer-focused role, strong communication skills, and the ability to lead and motivate others.#J-18808-Ljbffr…