A public-sector organization is seeking a Complaints Officer for a role in Tower Hamlets. The successful candidate will manage statutory complaints and corporate complaints while ensuring cases are handled accurately. Key responsibilities include screening complaints, advising staff, and reporting on trends. Ideal applicants should have strong public-sector experience and knowledge of statutory complaints procedures. This position offers hybrid working arrangements and is initially for a 3-month contract.#J-18808-Ljbffr…
