Circa £55k+ Per Annum + Company Vehicle
- Based in the Bromley area
- Hours: Monday to Friday 8am to 6pm
- Role available due to company expansion
- You must have management experience in a similar dealership environment
Monday Matters Recruitment is proud to be partnering with a prestigious automotive dealership in the Bromley area to recruit an experienced and driven Service Manager. This is an exciting opportunity to join a high‑performing site undergoing significant expansion, creating the need for a strong leader to take the service department to the next level.
The Role
Reporting directly to the Aftersales Manager, you will be responsible for overseeing the daily operations of a busy service department, leading a team of 18 staff including service advisors, technicians, and support personnel. You will play a key role in delivering exceptional customer service, driving performance, and ensuring operational excellence in line with the brand’s premium standards.
Key Responsibilities
- Lead, motivate, and develop a team of 18 to achieve departmental targets
- Oversee workshop efficiency, productivity, and quality control
- Ensure an outstanding customer journey from booking through to vehicle handover
- Monitor KPIs, including labour sales, efficiency, and customer satisfaction
- Work closely with the Aftersales Manager to support strategic growth plans
- Maintain compliance with manufacturer standards and health & safety regulations
- Drive continuous improvement across processes and team performance
About You
- Proven experience as a Service Manager or Senior Aftersales professional within a dealership environment
- Strong leadership skills with the ability to inspire and develop teams
- Commercially aware with a track record of delivering results
- Passion for delivering exceptional customer service
- Highly organised with the ability to manage a fast‑paced operation
What’s on Offer
- Opportunity to join a prestige brand in a growing and evolving site
- Competitive salary and bonus structure
- Career progression opportunities within an expanding business
- Supportive leadership team and modern working environment
If you are a motivated Service Manager looking to take on a new challenge within a premium automotive environment, we would love to hear from you.
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