Repair Administrator

Location: Cambridge (CB25)

Type: 3 month contract, possible extension

Hours: 9am – 5pm Monday to Thursday, 9am – 4.30pm Friday

Rate: 15.59 per hour

Job Reference: 36117

We’re looking for a Repairs Administrator to join an established team and help support the repair and disposal services. In this role, you’ll help make sure everything runs smoothly—from dealing with customer queries to organising repairs and helping manage the repairs process from start to finish.

Responsibilities

• Handle customer enquiries and keep them updated on repair progress
• Organise and track items being sent for repair or disposal
• Help manage the schedule for collections and deliveries
• Keep records up to date and prepare reports
• Work with internal and external teams to keep things running smoothly
• Support management with improving processes and audits
• Maintain high levels of customer service

Requirements

• Familiar with ERP systems and following business processes
• Strong attention to detail
• Process focused approach to quality
• Ability to learn new processes and tools quickly under instruction
• Computer literate and able to use Microsoft Excel, Outlook and Access
• Willing and able to support the team in receiving, handling and dispatching devices

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