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Internal Sales & Customer Service Representative Full-time – 37.5 hours per week (Monday to Friday, 8:30am – 5:00pm) With over 70 years of heritage, we’ve grown from humble beginnings into one of the UK’s largest independent timber importers and processors. Despite our scale, we remain a family business at heart—valuing our people, fostering strong relationships, and delivering exceptional service. Operating from our impressive 90-acre site in North Lincolnshire, we manage over 80,000m³ of timber on-site and process more than 300,000m³ annually, including timber, MDF, and composite decking products. Our success is built on quality, reliability, and most importantly—our people. We’re looking for a proactive and customer-focused Internal Sales & Customer Service Representative to join our team. This role is central to our operations, supporting customers, processing orders, and delivering outstanding service across multiple channels. Sales & Quotations * Process sales orders accurately and efficiently * Liaise with the Area Sales Manager (ASM) team to provide support Customer Service * Resolve customer queries, complaints, and issues professionally and promptly * Previous experience in a customer-facing or sales support role * Confident and professional telephone manner * Work in a dynamic environment with a strong focus on people and quality * Opportunities to develop and grow within the company…