Technical Support – Collision Repair – North East
Ideally have hands on experience of aftermarket automotive body repair processes and methods, however strong surface finishing experience from other sectors will be considered.
* Will be computer literate, able to use Microsoft Office packages to manage data and present relevant information to both our Client and their Customer and Colleagues.
This is a fantastic opportunity to join a world leader in surface finishing products, being the technical lead in an established territory of Industrial customers, supporting the sales team in predominantly Automotive Aftermarket applications. High-Quality Technical Support, Training and Product Expertise to Collision Repair Customers
* Help to Secure and Expand Sales Across Regional and National Accounts
Our Client is a world leader in surface finishing technology. They specialise in total solutions in which the abrasives are supplemented by innovatively designed machines and polishing compounds.
Technical Support
* Deliver technical support for national accounts, distributors and end-users as required.
* Provide product training for new and existing groups, including demonstrations, best-practice guidance and process improvement.
* Complete product testing and develop bespoke core product lists aligned to customer needs.
* Build strong working relationships with our clients Field Sales Teams and Sales Support
* Maintain strong relationships with key influencers and decision-makers within distributor networks and national end-user groups.
* Provide technical input to support tender opportunities, trials and onboarding of new bodyshop groups.
Work closely with colleagues across Technical, Sales, and Support functions to ensure alignment and coordinated customer service.
* Contribute to business development by helping to “farm” existing accounts and support the growth of new opportunities.
* Conduct joint customer visits with Sales Managers and Regional Field Sales Teams to support product adoption and expand our clients market position.
* Ability to speak with Business Owners, Procurement Teams, Channel Partners and Shop Floor Operatives, whilst build trust and long term relationships at same time
* Proficient experience in Microsoft Outlook, Excel, Powerpoint & Teams
Lifting heavy items in and out of company vehicles, Manning trade and exhibition stands for consecutive days, Handling and demonstrating power tools, abrasives and polishes, Walking around customer / end-user premises and sites, You will be required to spend up to approximately 4-8 days a month away from home…