Account Executive / Director

Role: Customer Account ExecutiveLocation: StevenageSalary £25,000 – £32,000 per annum DOEAbout the Role We’re looking for a Customer Account Executive to join a growing and dynamic manufacturing business in Stevenage. This is a fantastic opportunity for someone with strong customer service and account coordination experience to play a key role in managing customer relationships, supporting sales activity, and ensuring smooth order delivery across the business. You’ll act as the main point of contact for customers, working closely with internal teams to deliver an excellent customer experience from enquiry through to delivery.Act as the main point of contact for customer accounts, providing ongoing support and communication Manage and process sales orders, amendments, and updates accurately and efficiently Proactively follow up on quotes and track outcomes within the CRM system Liaise with planning, operations, and sales teams to ensure orders are delivered on time Attend customer meetings (on-site and off-site) to support relationship development Support invoicing, delivery notes, and general account administration Maintain accurate records and ensure all customer data is up to date Previous experience in a customer service, account management, or sales support role Proficient in Microsoft Office (Excel, Outlook, Teams) Desirable: Familiarity with ERP/CRM systems…