About the Opportunity
We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.
This is a hands‑on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.
This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast‑evolving, AI‑driven market.
What to Expect
- Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
- Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
- Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
- Lead cross‑functional teams, driving product vision, and executing product roadmaps in a fast‑paced, agile environment.
- Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
- Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
- Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
- Champion best practices in product management, including agile methodologies, data‑driven decision making, and experimentation.
- Drive clarity across multiple workstreams, balancing short‑term delivery needs with longer‑term strategic bets.
- Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade‑offs and driving high‑impact decisions within cross‑functional teams.
- Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.
What You Need to Be Successful
- Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data‑focused product).
- Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user‑facing layers.
- Strong hands‑on product leadership: you are comfortable personally driving discovery, defining strategy, making trade‑offs, and stepping into execution details when needed.
- Own the definition and execution of group‑level goals aligned with company priorities and long‑term product vision.
- Proven track record in building and scaling data platforms and API‑first products, with the ability to drive innovation and adoption.
- Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
- Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
- Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
- Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
- You demonstrate grit and a willingness to dive into the details, taking a hands‑on approach to solving product challenges and driving execution.
- Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.
Benefits
- Join an ambitious tech company reshaping the way people build digital experiences.
- Full‑time employees receive Stock Options for the opportunity to share in the success of our company.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work‑Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
- Time off to care for and focus on your growing family.
- Use your personal annual education budget to improve your skills and grow in your career.
- Enjoy a full range of virtual and in‑person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
- An annual wellbeing stipend to care for your physical, financial, or emotional health.
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Equal Employment Opportunity Statement
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real‑time experimentation, powering next‑generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. The company is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical (dis)ability, or length of time spent unemployed.
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