CRM Manager – D2C Coffee Brand ☕ | Remote (UK)
CRM Manager for a fast-growing D2C coffee subscription brand.
The role is fully remote, but you must have the right to live and work in the UK. You’ll also need to be a recent, hands-on Klaviyo user – this isn’t a strategy-only role.
The brand is scaling quickly, subscriptions sit at the centre of growth, and they need someone to properly own CRM – end-to-end. Lifecycle, retention, LTV – the lot.
This is a genuinely fun company that puts real effort into culture and the team. Think global off-sites and team builds – from strategy sessions in Bali to taking the whole company to Dubai for a week of winter sun before Christmas. Fast-moving, collaborative, and not overly corporate.
What you’ll be doing
- Owning the full customer lifecycle, from first purchase to long-term subscriber
- Building and optimising automated journeys and subscription flows in Klaviyo
- Running weekly CRM campaigns that drive revenue and retention
- Digging into churn, engagement, and subscriber data to uncover growth opportunities
- Working closely with Growth, Product, Creative, and CX
What they’re looking for
- A recent, hands-on Klaviyo user (non-negotiable)
- Experience in D2C scale-ups, ideally subscription or consumables (coffee, FMCG, wellness)
- Commercial, data-led, and comfortable owning outcomes
- Someone who enjoys pace, autonomy, and building things properly
Why it’s worth a look
- Proper ownership of CRM at a key growth stage
- Direct impact on retention and subscription revenue
- Fully remote, UK-based
- A fun culture with global team trips
Package
Package Up to £65k + equity Remote (UK – right to work required)
If you’re strong in Klaviyo and want real ownership – this one’s worth a conversation.
We Are Aspire Ltd are a Disability Confident Commited employer
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