Service Desk & Incident Manager – ITIL Leader

Company: NEC Software Solutions
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Job Description:

A technology solutions provider in the UK is seeking a Service Desk Manager. This office-based role in Hartlepool involves leading a team to ensure that Service Desk processes align with industry standards such as ITIL and ISO 20000. Ideal candidates will have extensive service desk management experience and strong stakeholder management skills. The role offers a competitive benefits package, including private medical cover and a group pension plan.#J-18808-Ljbffr…

Posted: April 21st, 2026