Productivity Business Partner

Job Description We are looking for someone who can work across a matrix environment, engaging with operations performance colleagues, account leaders, programme managers, SMEs and frontline teams. The role requires strong analytical capability, operational credibility and the ability to influence and collaborate at multiple levels. Key Responsibilities Ensure accurate data capture and reporting to enable reliable productivity insights Audit and diagnose gaps between agreed productivity standards and on-site delivery Support the development and execution of corrective action plans with operational stakeholders Drive consistent ways of working through training, coaching and frontline engagement Track progress and report outcomes, including risks, milestones and financial benefits Provide measurement and maintenance support to productivity programmes Conduct physical audits to validate data and performance baselines Liaise and influence across matrix teams to embed productivity improvements Professional and Personal Competencies/Qualifications Strong analytical capability with operational credibility Demonstrable interpersonal and influencing skills Collaborative mindset with ability to work across multiple levels of the business High proficiency in spoken and written English Understanding of project management The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….