Site Reliability Engineer (Database) – You will be key in maintaining the performance, availability, and scalability of Intelerad’s mission‑critical healthcare imaging platforms.
Key Responsibilities
- Ensure high system reliability and performance across production environments by proactively monitoring infrastructure health, identifying bottlenecks, and implementing solutions that support 99.9%+ uptime for mission‑critical healthcare imaging systems.
- Continuously monitor customer databases to detect issues, performance degradation, and anomalies; maintain dashboards, alerts, and tuning strategies; and support incident response and root‑cause analysis for database‑related events.
- Optimize SQL database performance by analyzing execution plans, implementing indexing strategies, tuning queries, and performing maintenance routines to ensure fast and reliable access to imaging data across multiple SQL Server applications.
- Lead deployment rollouts and system migrations from planning through execution, ensuring smooth transitions and thorough validation.
- Provide expertise in capacity planning and growth forecasting to maintain system scalability and stability.
- Drive effective incident management by diagnosing complex database and system issues, coordinating resolution across teams, performing root‑cause analysis, and implementing preventive measures to reduce recurrence.
- Promote continuous improvement by identifying automation opportunities, enhancing monitoring and alerting, documenting system configurations and procedures, and working with development teams to improve application reliability and performance.
Qualifications
- 5+ years of expert‑level experience in SQL, database engineering, database reliability engineering or similar technical operations roles supporting enterprise production environments.
- Strong Sybase/SQL Server experience including performance tuning, query optimization, index management, backup/recovery procedures, and database maintenance in production environments.
- Experience with SQL Server high‑availability solutions (Always On, clustering, replication).
- Proficiency with Windows and/or Linux server administration, including scripting and automation (PowerShell, Bash, Python).
- Experience with monitoring and observability tools (PRTG, Prometheus, Grafana, Splunk, Datadog, or similar).
- Strong troubleshooting and analytical skills with the ability to diagnose complex technical issues under pressure.
- Excellent communication skills and the ability to collaborate across technical and non‑technical teams.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
Preferred Qualifications & Special Requirements
- Experience with healthcare IT systems, particularly PACS, RIS, or medical imaging platforms.
- Knowledge of healthcare data standards and compliance requirements (HIPAA, DICOM, HL7).
- Experience with infrastructure‑as‑code tools (Terraform, CloudFormation, ARM templates).
- Familiarity with containerization technologies (Docker, Kubernetes).
- Understanding of DevOps practices and CI/CD pipelines.
- ITIL 4 Foundation or equivalent.
- Cloud certifications such as AWS Solutions Architect, Azure Administrator, or Google Cloud Professional.
- Familiarity with cloud platforms (AWS, Azure, or GCP) including compute services, storage solutions, networking, and cloud‑native monitoring tools.
- Ability to participate in on‑call rotations.
- Flexibility to respond to critical incidents outside standard business hours.
Travel Requirements
- Occasional travel may be required for client escalations or team collaboration (up to 10%).
Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”) as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.
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