Platform Engineer

Job Type: Permanent

Number of hours: 40 hours per week – full time

Do you have expertise in supporting Mendix Private Platforms?

We have an exciting opportunity for you – Mendix Private Platform (PMP) Support Engineer!

Careers at TCS: It means more

TCS is a purpose‑led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Work on mission‑critical private cloud platforms in regulated environments
• Gain hands‑on experience with cutting‑edge Mendix and Azure technologies
• Be part of a globally recognised engineering and support organisation

The Role

As a Mendix Private Platform (PMP) Support Engineer, you will be responsible for the operational stability, availability, and security of Mendix Private Platforms running in enterprise Azure environments. We are looking for a technically strong support engineer to operate and support both development and production platforms within regulated and security‑constrained environments. You will work closely with infrastructure, security, and application stakeholders to resolve incidents, manage platform changes, and ensure compliance with enterprise standards, while supporting business‑critical applications.

Key responsibilities:

• Operate, support, and maintain Mendix Private Platform (PMP) environments hosted on Microsoft Azure.
• Manage and control container images, including secure ingestion through Azure Container Registry (ACR).
• Perform Mendix platform upgrades aligned with official releases, including manual service updates where required.
• Monitor, assess, and remediate Microsoft Defender for Cloud (Azure Defender) findings.
• Support Azure Policy compliance and implementation of security controls.
• Diagnose and resolve platform‑level incidents, service disruptions, and operational issues.
• Log, track, and manage support cases with Mendix for platform‑related issues.
• Execute on‑demand infrastructure changes such as scaling, configuration updates, and networking modifications.
• Collaborate closely with internal IT teams and external technology partners.

Your Profile

• Hands‑on experience supporting Mendix Private Platform (PMP) environments.
• Mendix PMP accreditation or formal Mendix platform training.
• Practical experience with Microsoft Azure, including Azure Container Registry (ACR), Microsoft Defender for Cloud, and Azure Policy and compliance controls.
• Experience supporting platforms within regulated or security‑constrained environments.
• Strong troubleshooting, incident management, and root‑cause analysis skills.
• Clear and effective communication with platform, infrastructure, and security stakeholders.
• ITIL‑aligned support experience across Incident, Problem, and Change Management.
• Disaster Recovery support experience for containerised platforms.
• Previous experience supporting low‑code or PaaS platforms.
• Experience working in rotational or on‑call support models.
• Exposure to PLM or MES platforms.

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role.

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