Internal Sales Engineer

We are looking for an Internal Sales Engineer for our client, a well established UK manufacturer based in Bolton, part of a global group of companies. The business designs and produces high quality products for a variety of industrial sectors and has a strong reputation for technical expertise and customer service.

Salary: £36,000 – £42,000 per annum. Hours: Full Time, Permanent (38 hours per week). Working pattern: Monday to Thursday 07:30–16:00, Friday 07:30–12:50.

Responsibilities

• Manage internal sales performance across multiple product ranges.
• Build and maintain strong technical and commercial customer relationships.
• Identify opportunities for growth within existing accounts.
• Provide technical input throughout the sales cycle, including quotations, proposals, and specifications.
• Participate in remote customer meetings and technical discussions from the office.
• Collaborate with Engineering and Operations teams to ensure smooth project delivery.
• Monitor market trends and competitor activity to support internal sales strategy.
• Assist with tender submissions, pricing coordination, and technical clarifications.
• Prepare accurate quotations and maintain CRM records.
• Resolve customer queries, complaints, and product–related issues.
• Support customer retention and long‑term account growth.
• Contribute to continuous improvement initiatives in the sales function.
• Apply analytical and numerical skills to manage pricing, reporting, and sales data.

Qualifications

• HNC, Degree, or equivalent in Engineering, Manufacturing, or a related technical field.
• Experience in internal sales or customer‑focused technical support roles.
• Mechanical or Electrical engineering knowledge is beneficial.
• Knowledge of ISO 9001 or other quality standards.
• 5S and lean manufacturing experience is desirable.
• Proficient with Microsoft Office, CRM systems, and data reporting tools. SolidWorks experience is advantageous.
• Strong communication and interpersonal skills for interacting with customers and colleagues.
• Comfortable interpreting technical specifications, preparing quotations, and producing reports.
• Commercially aware with the ability to manage multiple priorities effectively.
• Experience in Project Management is an advantage.

Benefits

• 25 days annual leave plus bank holidays.
• Access to a Cash Health Plan and Employee Assistance Programme.
• Cycle to Work scheme and wellness initiatives.
• Comprehensive training and ongoing support for career development. Opportunities to progress within the business.
• On‑site parking and easy commute options. Company pension scheme with auto‑enrolment. Life assurance coverage.

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