LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Role
We are looking for a Product Documentation Specialist to join the UKI Product team. In this role, you will create and maintain high‑quality product documentation that supports both internal teams and customers. You will help define documentation standards, improve content delivery, and work closely with cross‑functional partners to ensure information is accurate, accessible, and easy to understand
Responsibilities
- Create clear, concise documentation such as user guides, API introductions, release notes, and technical explainer
- Work with product managers, engineers, UX, quality assurance, sales, support, and other stakeholders to gather information on product features and update
- Translate complex technical concepts into content suitable for a range of audiences, including developers, end users, and internal team
- Maintain and update documentation to reflect product enhancements, changes, and fixe
- Manage and develop the product knowledge base, establishing practical documentation standards and guideline
- Partner with teams across the organisation to create consistent responses for recurring product question
Requirements
- Experience in technical writing, product documentation, or a related fie
- Ability to understand and explain complex technical concepts clear
- Strong written communication skills and attention to deta
- Comfortable collaborating across teams in an agile or fast-paced environme
- Familiarity with documentation or content‑management tools (e.g., Confluence, MadCap Flare, Adobe FrameMaker) is helpful but not requir
- Understanding of software development processes is beneficial but not essenti
Why This Role Matters
This position plays a key role in ensuring customers and internal teams have the information they need to use our products confidently and effectively. You will help deliver documentation that improves customer experience and empowers colleagues across the busin
Working for
you:We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to o
offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical programmes
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks a at Work
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