Service Advisor - Automotive Sector
Reigate, Surrey
Full-time
Permanent
£32,000 - £37,000
Are you passionate about delivering outstanding customer service? Do you have experience in the automotive industry or a strong interest in cars? We're looking for a motivated and professional Service Advisor to join our busy and friendly team in Reigate.
About the Role
As a Service Advisor, you will be the key link between our customers and the workshop, ensuring a smooth and efficient service experience from start to finish.
Key Responsibilities
- Welcoming customers and handling service enquiries both in person and over the phone
- Booking vehicles in for servicing, maintenance, and repairs
- Liaising with technicians to provide updates on vehicle progress
- Explaining repair work and costs clearly to customers
- Preparing and managing job cards and invoices
- Ensuring a high level of customer satisfaction at all times
- Upselling additional services and products where appropriate
What We're Looking For
- Previous experience as a Service Advisor or in a customer-facing role (automotive preferred)
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to work in a fast-paced environment
- Confident using computer systems
- Full UK driving licence
What We Offer
- Ongoing training and career development opportunities
- Friendly and supportive team environment
- Employee discounts and benefits
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