Apprentice Administrator

Hours of work: Monday to Friday – 09.00 to 17.30 with 1 Hour for lunch

Holidays: 25 days holiday (3 days for Christmas shutdown) plus statutory holidays, with a flexible and enhanced holiday package.

About Us

Make Consulting Limited is a growing building design consultancy practice specialising in Building Surveying, Project Management, Quantity Surveying, Principal Designer Services and Education Funding.

We operate nationwide across a range of sectors including Healthcare, Education, Housing, Retail, Commercial and Blue Light. Our reputation is built on delivering high-quality results and maintaining strong client relationships.

We are a supportive, director led business, with a professional yet approachable working environment, offering genuine opportunities for development and progression.

The Role

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our team.

This is an excellent opportunity for someone starting their career to gain hands‑on experience in a busy office environment while working towards a recognised qualification.

You will support the Office Manager and wider team in delivering a high‑quality administrative service to both internal and external clients.

Essential Qualifications & Experience

• A positive ‘can do’ attitude.
• Strong attention to detail.
• Well organised with the ability to prioritise tasks
• A flexible and adaptable team player
• Comfortable working in a fast‑paced environment
• Any previous work experience is beneficial but not essential.

Responsibilities

Full training and support will be provided to enable you to deliver a high quality administrative service. Your responsibilities will include:

• Answering the main reception telephone in a professional and timely manner, directing calls and taking accurate messages
• Welcoming visitors and responding to enquiries appropriately
• Receiving and distributing post and deliveries.
• Collating and distributing the Weekly Whereabouts document.
• Maintaining office standards, including cleanliness and co‑ordinating repairs with the landlord
• Supporting the preparation, compilation and distribution of documents, reports, presentations and general correspondence
• Typing meeting minutes, both from written and verbal sources
• Assisting with appointment scheduling and tracking
• Supporting with the introduction of new systems and processes
• Monitoring supplier insurance records
• Tracking and chasing project documentation where required
• Co‑ordinating staff travel & accommodation arrangements
• Maintaining timesheet and expense records
• Monitoring office supplies and arranging replenishment
• Coordination of general business queries.
• Ensuring compliance with company policies, including Health & Safety and ISO Standards

Training & Progression

We are committed to developing our people. You will receive full training and support throughout your apprenticeship, with clear opportunities to grow and progress within the business for the right candidate.

Salary/Culture and Benefits

Salary: £16,000 per annum +, dependent on age, experience and apprenticeship stage (in line with National Minimum Wage requirements), with regular reviews as you progress.

We offer a supportive and inclusive working environment along with a range of additional benefits, including:

• Enhanced annual leave package, offering additional holiday with service, the flexibility to purchase extra leave, and a paid Personal Day each year to celebrate your birthday or a special occasion of your choice.
• Sage Employee Benefits package (discounts, products and services)
• Health Insurance, including lifestyle and wellbeing rewards
• Performance related rewards linked to business success
• Ongoing training and development opportunities

The successful candidate will report to the Office Manager.

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