Contract Manager

Company: Veolia | UK
Apply for the Contract Manager
Location: Rochester
Job Description:

Ready to find the right role for you?

Contract Manager – Municipal Waste Disposal

Salary: Competitive plus performance bonus, car allowance & pension

Hours: Full Time – 40 hours per week

Location: Covering Rochester and Canterbury Waste Transfer Stations

We offer a range of benefits to support your well-being and development.

  • Eligible for an annual performance bonus
  • Private medical cover
  • Option to choose from a company car or car allowance
  • 25 days of annual leave
  • Access to our company pension scheme
  • One paid day leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing

  • Lead the teams to deliver municipal disposal contracts in line with defined contract KPIs and specifications, whilst maintaining a visible presence for employees on site.
  • Work with commercial (internal & external) customers in utilising the sites waste management capacity to generate financial benefit
  • Manage people, vehicles and equipment to the best effect, prioritising the wellbeing of our employees and the service we provide to our customers and communities.
  • Ensure compliance against Veolia minimum standards and support with assurance checks and improvement planning to enhance contract performance.
  • Ensure the tipping, storage and handling of waste and recycling are operated in line with Veolia Minimum Requirements and address any areas of non compliance.
  • Utilise data to improve operational performance.
  • Liaise with hauliers and off taker destinations to ensure best value is being achieved.
  • Manage monthly financial performance and set and present budgets.
  • Deliver the contract against the required budgets and KPIs.
  • Manage customer complaints effectively to support the reduction of escalations.
  • Manage the performance of the contract, overseeing expenditure, staffing and resources.
  • Maintain a compliant and well run fleet of yellow plant and machinery.
  • Challenge behaviour of site users if required and promote a safe working environment.
  • Champion inclusion within the workplace.
  • Ensure customer service KPIs are achieved.

What we’re looking for

  • A strong leader, with previous experience managing a large team within the waste industry.
  • Previous experience of managing financial performance and budgets.
  • Fleet management experience and knowledge of compliance.
  • Strong business acumen and effective communication skills.

Job Posting End Date: 22-04-2026

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Posted: April 21st, 2026