Temporary Administrator

Overview

Assist in the smooth and efficient running of the office, with a strong focus on customer service and provide proactive, complex, and comprehensive administrative support to the Senior Leadership Team, ensuring all matters are handled professionally and confidentially.

Key Responsibilities & Duties

Act as the first point of contact, ensuring queries are logged on the database and escalated to the relevant person.

Organise and provide administrative support for internal meetings and events (including invitations, agenda preparation, minutes, and catering).

Arrange cost-effective travel and accommodation for senior team members as required.

Record and track cases via tracker, spreadsheet, or similar systems, and report updates as required.

Maintain and monitor the internal personnel database, ensuring timely notifications, benefits administration, and payroll updates where necessary.

Inform payroll of starters and leavers, and maintain accurate database records.

Ensure all stakeholder records are kept up to date.

Collate and distribute new joiner information packs and update the database accordingly.

Ensure new joiners are contacted and provided with a welcome pack.

Manage administration relating to employees returning from maternity leave, including database updates, payroll notifications, and liaison with relevant providers.

Circulate and advertise seminar dates via the intranet and website.

Essential Skills & Experience

• Very strong administrative and communication skills.
• Excellent organisational skills.
• Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel.
• Ability to work autonomously with minimal supervision.
• Proven ability to work under pressure, with accurate and efficient note-taking and minute-taking skills.
• Proactive approach, with the ability to seek out work and identify improvements.
• High level of confidentiality and integrity.
• Excellent interpersonal and communication skills, with the ability to be assertive, confident, and diplomatic.
• Strong customer service focus, with a commitment to stakeholder satisfaction.

Additional Information

• Minimum 1-month contract, with potential for extension (covering sick leave).
• Full-time, office-based role.
• Must be comfortable working independently, as this role provides cover during staff absence.
• Requires the ability to hit the ground running.
• Location: Droitwich area.

Application Information

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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