Hybrid Customer Service Team Lead - Drive Experience

A charitable banking organization in the United Kingdom is seeking a Customer Services Manager to lead a high-performing team and enhance customer experience. In this role, you will manage operations across telephony and digital channels, analyze performance data, and drive improvements. Ideal candidates will have experience in customer service operations and strong leadership skills. Enjoy hybrid working, development opportunities, and a competitive pension scheme. #J-18808-Ljbffr