Job Title: Team Leader
Reports to: Area Manager
Location: Chessington, Surrey (KT9)
Salary: Up to £40,000 per annum (dependent on experience)
Shift Pattern: 4 on, 4 off (Day Shift)
Hours: 07:00 – 19:00
About the Role
Hawk3 Talent Solutions are working with a well-established and growing food production business to recruit an experienced Team Leader. This is a key position within the production operation, responsible for leading teams to deliver high-quality, safe, and legally compliant products to both retail and foodservice customers.
You will play a critical role in executing production plans, managing resources efficiently, and driving team performance while supporting continuous improvement across the operation.
Key Responsibilities
As a Team Leader, you will oversee the day‑to‑day running of production teams, with a focus on Safety, People, Quality, Delivery and Cost (SPQDC):
Safety
- Ensure a safe working environment for all employees and agency staff
- Take immediate action in response to any accidents or incidents
People
- Lead, develop and coach a multi‑skilled team
- Drive performance and build capability for future growth
- Foster a positive, proactive team culture
Quality
- Ensure the production of safe, legal and high‑quality food products
- Promote a culture of compliance and continuous improvement
- Reduce non‑conformances and drive process enhancements
Delivery
- Deliver against production plans and customer service KPIs
- Identify and implement continuous improvement opportunities
Cost
- Manage labour, yield and line efficiencies
- Support cost‑control initiatives and operational improvements
Additional Accountabilities
- Maintain a strong commitment to food safety and compliance standards
- Attend and contribute to daily/weekly operational meetings, sharing KPIs and escalating issues
- Ensure effective shift handovers with clear communication of priorities
- Work cross‑functionally with Technical, Engineering, Hygiene and Supply Chain teams
- Ensure production areas are fully operational within the first 15 minutes of shift
- Oversee all factory activities including intake, production, assembly and dispatch
- Promote high standards in GMP, Food Safety, Quality and Health & Safety
- Ensure the site remains audit‑ready at all times
- Plan and allocate labour effectively, including agency staff, overtime and absence management
- Lead team performance, address underperformance and implement training and development plans
Skills & Experience Required
- Proven leadership experience (minimum 2 years managing small teams)
- Experience within an FMCG environment, ideally food production
- Strong knowledge of Good Manufacturing Practices (GMP)
- Excellent communication and stakeholder management skills
- Strong people management skills with the ability to motivate and engage teams
- Experience working with chilled and/or ambient products (advantageous)
Benefits
- 20 days holiday (including bank holidays), increasing annually up to 25 days
- Company pension (5% employee / 3% employer contribution)
- Life assurance (3x annual salary)
- Employee Assistance Programme
- Cycle to Work scheme
- Childcare voucher scheme
- Staff product discount
- Free refreshments on site
- On‑site parking
- Referral programme
- Sports & Social activities
Location & Accessibility
The site is based in Chessington (KT9) with good public transport links and local bus routes within walking distance.
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