Job Title: Business Change Manager
Location: Bradford or Peterborough
Reports to: Director of Organisational Development & Culture
About Us
At our organization, we make moments that matter. We're committed to improving outcomes for our customers, ensuring they are at the heart of everything we do. By actively listening to our customers and colleagues, we strive to deliver affordable homes and build better futures.
Are You Ready to Make a Difference?
We are seeking a passionate Business Change Manager to lead the people side of major change initiatives. If you're committed to ensuring that change is understood, adopted, and sustained, we want to hear from you!
What You’ll Do
- Build and articulate compelling cases for change in collaboration with programme teams and leaders.
- Lay the groundwork for effective change by assessing readiness and identifying risks, dependencies, and enablers.
- Provide assurance on change readiness to programmes and sponsors, highlighting gaps and necessary actions.
- Collaborate with leaders to ensure alignment, sponsorship, and role‑modelling.
- Anticipate and manage resistance to change through insightful engagement.
- Design and deliver engagement and adoption plans that support sustained change.
- Create clear, multi‑channel communications ensuring messages are relevant and meaningful.
- Track adoption and success measures, taking action to mitigate risks.
- Ensure that change translates into improved customer and colleague experiences.
What You Bring
- Strong experience in delivering major organisational change programmes, ideally across complex environments.
- Deep understanding of change management theory, with a proven ability to apply it pragmatically.
- Exceptional stakeholder engagement skills, including experience with senior leaders.
- Excellent communication skills, both written and verbal.
- Strong analytical and problem‑solving capabilities.
- Ability to work at pace while focusing on outcomes and sustainability.
Bonus Skills
- Practical knowledge of APM, PROSCI & ADKAR methodologies.
- Experience with large‑scale transformation or digital programmes.
- Familiarity with adoption metrics and behavioural KPIs.
- Experience in regulated or customer‑focused environments.
Our Values
We live by our core values: Smart, Driven, Caring, and Inclusive. You will embody these values, bringing a human‑centred and values‑led approach to change. You'll balance challenge with empathy, using insight and evidence to build strong cases for change while recognising the real impact on people.
Why Join Us
- Flexibility: We embrace flexible and agile working to ensure the best outcomes for our customers and our team.
- Collaborative Environment: Work together as one team, supporting each other to deliver outstanding results.
- Make an Impact: You will play a critical role in embedding change that genuinely makes a difference.
If you are excited about leading change, engaging colleagues, and making a positive impact, we want to hear from you!
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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