Team Leader – Milton Keynes

We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back‑of‑house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers’ happiness at the centre of everything you do, providing a dining experience packed with flavour to every customer every time.

Responsibilities

• Customer focused
• Up for late nights – we may trade until 4 am on select nights; flexibility is key
• Hands‑on
• Organized
• Team Player
• People focused
• Self‑motivated & integrity

Qualifications

• Vast experience in customer service
• Background in leadership and management
• Ability to train & coach a team
• Problem solver
• Effective time management
• Results driven – people, quality, service, environment, sales & profitability
• Excellent communication skills

Company Values

• We Take Pride – putting our whole heart into every task
• We are All In Together – supporting each other to win as a team
• Being Quick To Shift – adaptability and agility in a fast‑paced industry
• We Lead The Way – innovation and willingness to take risks

Benefits

• Employee Discount
• Online Discounts in High Street Stores
• Opt‑in Health Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Career Development via our Career Pathway
• Bonus/Incentive Schemes
• Free Meals on Shift
• Refer A Friend Scheme

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