Technical Program Manager – Migration Programs
Overview
The ICB organization is embarking on several high-impact Migration Programs that involve the transition of multiple systems, extensive vendor collaboration, and adherence to stringent regulatory requirements. These programs are critical to the organization’s strategic objectives and require a seasoned Technical Program Manager (TPM) with deep technical acumen and proven leadership in complex migrations.
The Migration Programs encompass two primary initiatives:
- Platform Instantiation: Building and deploying new technology platforms to support future business needs.
- Back-Book Migration: Seamlessly transferring historical data and existing customers from legacy platforms to the newly instantiated platforms.
Key Responsibilities
1. Program Planning & Roadmap Development
- Develop, maintain, and continuously refine a comprehensive migration roadmap, detailing key milestones, deliverables, dependencies, and resource allocation.
- Collaborate with cross-functional teams to define program scope, objectives, and success criteria.
- Establish and manage program governance structures, including steering committees and working groups.
2. Stakeholder Management & Communication
- Act as the primary liaison between ICB, Platform teams, Risk & Controls partners, vendors, and other critical stakeholders.
- Facilitate regular stakeholder meetings to ensure alignment, resolve issues, and drive decision-making.
- Manage stakeholder expectations and ensure transparent communication throughout the program lifecycle.
3. Technical Oversight & Solution Assurance
- Oversee the design, development, and implementation of technical solutions, ensuring they are robust, scalable, and aligned with enterprise architecture standards.
- Partner with engineering and architecture teams to validate solution designs and integration approaches.
- Ensure all technical deliverables meet regulatory, security, and compliance requirements.
4. Risk Management & Regulatory Compliance
- Proactively identify, assess, and manage risks related to data integrity, customer experience, system performance, and regulatory compliance.
- Develop and implement risk mitigation strategies, contingency plans, and escalation protocols.
- Ensure all migration activities adhere to relevant regulatory frameworks and internal policies.
5. Execution Excellence & Delivery Management
- Drive the end-to-end execution of migration programs, ensuring delivery against agreed timelines, budgets, and quality standards.
- Monitor program progress, track key performance indicators, and resolve delivery bottlenecks.
- Foster a culture of accountability, continuous improvement, and operational excellence within the program team.
6. Reporting & Senior Management Updates
- Prepare and deliver regular program status reports to senior management, highlighting achievements, risks, issues, and mitigation actions.
- Provide clear, actionable insights and recommendations to support executive decision-making.
- Maintain comprehensive program documentation and audit trails.
Core Competencies
- Strategic thinking and problem-solving
- Technical depth and solution orientation
- Risk and change management
- Influencing and negotiation skills
- Results-driven execution
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