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Operations Co-ordinator reporting to Tendering Manager
PURPOSE OF POSITION
Responsible for: The Operations Coordinator supports the Sales and Tendering function by establishing, maintaining, and continuously improving accurate cycle times for field joint coating (FJC) and related operational activities. The role acts as a key interface between Sales & Tendering and operational departments including Operations, Supply Chain Management (SCM), Engineering, and Planning—ensuring that tender inputs are credible, consistent, and aligned with actual operational capability. This is a developmental / junior role, focused on data gathering, coordination, and structured analysis rather than decision‑making accountability.
MAJOR RESPONSIBILITIES
- Development & Maintenance
- Establish and document current-state cycle times for all relevant field joint coating and associated activities.
- Gather cycle time data from historical projects, operational SMEs, planning, engineering and SCM inputs.
- Create and maintain a controlled cycle time database for use in tenders and operational planning.
- Identify variances/inconsistencies in cycle time assumptions from tender reviews and client discussions.
- Track and analyse downtime and repair/reject rates for live projects.
- Cross-Functional Interface
- Act as the single point of coordination between Sales & Tendering, Operations, SCM, Engineering, and Planning/Execution teams.
- Facilitate structured information flow so tender inputs reflect operational constraints, resource availability, and engineering assumptions.
- Track and follow up actions from cycle time alignment meetings and reviews.
- Provide cycle time inputs for bid schedules, execution strategies, and risk/opportunity assessments.
- Ensure tender assumptions are documented, traceable, and consistent with approved operational data.
- Support responses to internal and external queries related to cycle time assumptions.
- Highlight gaps, outdated data, or inconsistencies in existing cycle time information.
- Support initiatives to standardise cycle time definitions and improve data capture from projects/operations.
- Assist alignment with emerging systems and tools used for operational time capture.
REQUIREMENTS
Job Specific Education Required
This role would be suitable for an early career professional or graduate-level candidate.
Essential
- Degree or working towards a qualification in Engineering, Operations, Project Controls, Business Analytics, Supply Chain, or similar.
- Certifications or training in data analysis, operational planning, or project coordination.
Work Experience Required
- Exposure to operations support, planning, or data-focused roles (internships, placements, or early career experience acceptable).
- Experience in field operations, industrial project environments, supply chain, or engineering support.
Skills & Knowledge Required
Essential:
- Curious and enthusiastic mindset with willingness to learn operational processes.
- Strong analytical and numerical skills.
- Ability to understand operational processes and workflows.
- Comfortable working with data, spreadsheets, and structured documentation.
- Strong organizational skills and attention to detail.
- Effective communication and coordination abilities.
- Basic understanding of field joint coating or industrial project execution.
- Familiarity with planning tools or operational reporting systems.
Requirement to travel
- Available for periodic travel to customer worksites within the UK and overseas.
COMMUNICATIONS REQUIREMENT
Internal Communications: Sales & Tendering, Operations, SCM, Engineering, Planning, and Project Teams via meetings, Teams calls, structured reviews, and reporting.
External Communications: Clients and suppliers as needed to support clarification of cycle time assumptions, usually via email, meetings, and documented responses.
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