We are hiring for one of Blackpool's premier food and beverage destinations.
Their catering operation includes a 300-seater family bar and restaurant, a vibrant and trendy new food hall, and four award-winning fish and chip shops!
They are seeking a Catering Operations Manager to join their team and oversee the day-to-day operations of their award-winning, NFFF-accredited fish and chip shops, ensuring a smooth running of the business, maintaining high standards, and always providing exceptional customer experiences.
This is a hands-on, people-focused role for someone confident in managing a large operation, supporting a team of 20–30, and maintaining excellence across service, food quality, and customer experience.
Your new job
- Lead and develop a team.
- Inspire high performance and professionalism.
- Ensure all staff complete tasks efficiently.
- Maintain excellent standards.
- Ensure product quality using only fresh, high-quality ingredients.
- Take a proactive and hands-on approach to all aspects of the business/operation.
- Report directly to the Senior Operations Manager.
- Uphold the core objectives of the business.
- Able to work evenings, weekends, and in a fast-paced environment.
- Provide training to all team members.
About you
- Proven experience in a management role or leading a large team.
- Experience in fish and chip shop operations is highly advantageous.
- Strong background in catering, food or hospitality business/operations.
- Excellent communication and interpersonal skills.
- Confident when interacting with team members at all levels and also with suppliers.
- Committed to delivering outstanding customer service always.
- A positive, enthusiastic and hardworking person with a strong work ethic.
Salary and benefits
- Starting salary of £32,000 plus bonus.
- Excellent working conditions.
- A supportive team environment.
- Full induction and on-going training.
- Uniform is provided.
- Free meals on shift.
- Free minibus service in peak season on a Friday, Saturday, and Sundays.
- Social events throughout the year.