Patient Experience & Complaints Leader

Company: East London NHS Foundation Trust
Apply for the Patient Experience & Complaints Leader
Location: Greater London
Job Description:

A leading healthcare provider in Greater London is seeking a Head of Complaints and PALS to effectively manage complaints and improve patient experiences. This key leadership role involves working closely with senior leaders and operational services to ensure a consistent response to concerns. The ideal candidate is organized, empathetic, and has significant experience in governance and quality improvement. A passion for enhancing the patient experience is essential. The closing date for applications is 26 April 2026.#J-18808-Ljbffr…

Posted: April 22nd, 2026