Branch Manager

Are you an experienced automotive professional seeking a leadership role in Derby? Our client, a well‑established independent garage, is looking to appoint a skilled Branch Manager. This is an excellent opportunity for a driven individual to lead a busy, reputable operation, optimise performance, and deliver exceptional customer service. The Branch Manager will play a pivotal role in overseeing both front‑of‑house and workshop functions, making this an ideal position for a proven leader within the automotive sector.

Benefits:

• Competitive salary up to £55,000, dependent on experience
• Opportunity to lead a busy, reputable independent garage
• Supportive and collaborative working environment
• Autonomy to implement your management strategies
• Stable, long‑term career prospects
• Overtime available with flexible hours

Key responsibilities of the Branch Manager include:

• Lead and manage both workshop and service front‑of‑house teams to ensure smooth daily operations
• Motivate and develop staff, fostering a high‑performing team environment
• Oversee workflow, productivity, and workshop efficiency
• Ensure outstanding customer service standards are maintained, and handle escalations as required
• Drive sales, profitability, and operational performance
• Ensure compliance with health & safety regulations and company policies
• Manage customer relationships and promote excellent service delivery

Requirements for the position of Branch Manager:

• Proven management experience within the automotive industry
• Confident leading both technical teams and customer‑facing staff
• Strong organisational and leadership skills in a fast‑paced environment
• Excellent communication and customer service abilities
• Hands‑on, proactive approach with a focus on results and operational efficiency

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