At Portico, we specialise in delivering exceptional workplace experiences across corporate environments. Our people are at the heart of what we do, and we are committed to creating a culture where service excellence, innovation, and professionalism thrive.
This is one of our flagship locations, a place where exceptional service isn’t just expected, it’s the standard. Our team is known for its intuitive approach, meticulous planning, and unwavering commitment to excellence. We’re the partner our client relies on to deliver seamless experiences, and we take pride in raising the bar every single day.
About the Role
Portico is currently recruiting for a Reservations Conference / Events Coordinator to join our team based at a prestigious investment banking client in the City of London.
This role plays a key part in ensuring the smooth coordination of all meeting room bookings and events across the site. Working closely with the Conference Services Supervisor, you will take ownership of the reservations process, ensuring all requests are managed efficiently, accurately, and in line with booking procedures.
You will be at the centre of operations, balancing multiple requests, liaising with stakeholders, and ensuring every detail is delivered to the highest standard.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Key Responsibilities
- Managing all meeting room and event booking requests across the site
- Coordinating end-to-end reservations processes with accuracy and efficiency
- Liaising with internal stakeholders, clients, and on-site vendors
- Ensuring all bookings are correctly logged and maintained within the system
- Maximising space utilisation and supporting effective scheduling
- Communicating event requirements clearly to operational teams
- Supporting the delivery of seamless, high-quality client and guest experiences
What You’ll Bring
- A warm, professional, and approachable manner with a passion for service excellence
- Previous experience in reservations within a 5-star hotel or high-end corporate environment
- Strong organisational skills with exceptional attention to detail
- Experience using room booking or event management systems (highly desirable)
- Excellent communication skills and confidence building relationships with stakeholders
- A proactive, solutions-focused mindset
- The ability to thrive in a fast-paced, high-expectation environment
If you are passionate about delivering exceptional service and thrive in a corporate environment where no two days are the same, we would love to hear from you.
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