Freedom of Information and Data Protection Case Officer | Royal Cornwall Hospitals NHS Trust

Overview

This role is open to all applicants and involves managing Freedom of Information Act (FOI) and Environmental Information Regulations (EIR) requests for Royal Cornwall Hospitals NHS Trust.

Responsibilities

• Administer FOI/EIR requests, ensuring compliance with legislation and timely responses.
• Record all FOI/EIR activity in Datix to maintain a documented chronology from acknowledgement to formal written response.
• Support the Disclosure Team with over 300 disclosure Subject Access requests per month, including Health Records and Human Resources files.
• Answer calls from requestors and assist with inquiries.
• Maintain high accuracy and attention to detail, as work is measured against legal compliance.
• Use clinical and non‑clinical IT systems as required.

Requirements

• Identity checks.
• Professional registration and qualification checks.
• Employment history and reference checks.
• Occupational Health clearance.
• Disclosure and Barring Service check.
• Right to work in the UK.

Benefits & Working Conditions

• Flexible working patterns are supported, including a 4‑day week with compressed hours or a 9‑day fortnight after training.
• Some flexibility for slightly reduced hours.
• No sponsorship available for this role.

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