Senior Infrastructure & EUX Project Manager
Randalls Way, Leatherhead KT22 7TW, UK
Job Description
Posted Wednesday 25 February 2026 at 01:00
POSITION DETAILS:
Position Title:
Infrastructure & End User Technology Project Manager
Reports to (POSITION):
Head of Delivery
Team:
Department:
Digital Platforms
Grade (If Applicable):
PURPOSE OF JOB:
We’re shaping the future of secure, connected businesses. As one of the UK’s most advanced Cyber Security & Networking practices, we’re building a highly specialised group dedicated to accelerating growth across our largest and most strategic customers.
We are seeking a senior Infrastructure & End User Technology Project Manager to lead a portfolio of strategically significant initiatives across our hybrid technology estate.
This role combines disciplined governance with delivery momentum. You will be accountable for structured oversight and successful delivery across infrastructure resilience, security and compliance programmes, hybrid cloud platforms, Microsoft 365, Intune and enterprise endpoint services.
Operating across Infrastructure, End User Technology and Service Desk functions, you will provide portfolio control, executive visibility and measurable delivery outcomes. This is a senior governance and delivery role, not a hands‑on engineering position.
KEY RESPONSIBILITIES:
- The Project Manager is accountable for the governance and delivery oversight of a portfolio of Infrastructure and End User Technology initiatives across the organisation’s hybrid estate.
- The portfolio spans infrastructure modernisation, resilience enhancement, security and compliance programmes, hybrid cloud initiatives, and modern workplace and endpoint transformation. Initiatives may include platform and server upgrades, networking and storage modernisation, M365 and Intune optimisation, endpoint lifecycle management and cloud‑enabled transformation.
- The role operates across Infrastructure, EUX and Service Desk teams to ensure alignment of priorities, structured delivery governance and effective transition into operational service. It carries responsibility for financial oversight, risk and dependency management, alignment to ISO27001‑aligned security controls, adherence to ITIL‑based service management practices, and clear reporting to senior leadership and, where appropriate, Board‑level stakeholders.
INDIVIDUAL RESPONSIBILITIES:
- Manage a portfolio of concurrent Infrastructure and EUX initiatives aligned to strategic priorities.
- Establish and maintain structured governance, reporting cadence, RAID management and financial tracking.
- Drive delivery momentum while maintaining strong risk transparency and control.
- Ensure successful transition of projects into operational service environments.
Service & Operational Alignment
- Ensure changes impacting Infrastructure, M365, Intune and endpoint environments align with ITIL‑based incident, problem and change management processes.
- Partner with Service Desk and operational leads to embed effective support models and service stability.
- Coordinate cross‑functional delivery across Infrastructure, EUX, Security and support teams.
Risk, Security & Compliance
- Deliver initiatives in alignment with ISO27001 controls and internal security policies.
- Maintain audit traceability and documentation standards.
- Identify and elevate material risks proactively to senior stakeholders.
Stakeholder Engagement
- Translate complex technical initiatives into clear business outcomes and measurable value.
- Provide structured, data‑driven reporting into senior governance forums.
- Influence cross‑functional teams without direct authority.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Professional Qualifications
- Experience within regulated or FTSE‑listed organisations.
Years of Experience
- 5+ years delivering Infrastructure and End User Technology programmes within enterprise environments.
- Experience operating within ITIL‑aligned service management environments.
- Exposure to ISO27001 or comparable security and compliance frameworks.
- Strong portfolio governance, executive reporting and financial oversight capability.
- Experience managing hybrid estates (on‑premises, cloud and enterprise endpoint platforms).
- Familiarity with structured delivery methodologies such as PRINCE2, PMP or equivalent.
ESSENTIAL
Personal Profile
- Structured, disciplined and commercially aware.
- Comfortable operating within formal governance and control frameworks.
- Outcome‑driven with the ability to maintain delivery pace.
- Confident engaging senior leadership and Board stakeholders.
- Calm under pressure with strong organizational rigour.
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