Key Responsibilities
Bullhorn platform ownership
- Act as the internal product owner for Bullhorn, managing configuration, field setup, user permissions, custom views and automation rules
- Lead the design and governance of workflows and automations, including Bullhorn Automation Centre
- Manage the Bullhorn roadmap, prioritising enhancements, assessing new features and coordinating rollouts with commercial teams
- Own the relationship with Bullhorn support and account management
- Maintain platform documentation, including configuration logs, change records, process maps and user guidance
Data integration (Celigo)
- Take ownership of Celigo as it is introduced, becoming the day‑to‑day operational owner of the platform
- Manage integration flows between Bullhorn and other business systems, monitoring performance, handling errors and documenting root cause analysis
- Act as the central point of knowledge for integrations, maintaining a clear understanding of how they are built, how they operate and their limitations
- Support the design and delivery of new integrations, working with vendors and internal stakeholders to scope, test and deploy solutions
- Ensure data consistency across systems by defining and enforcing data standards at integration points
Data governance and quality
- Own and develop La Fosse’s data governance framework within Bullhorn, including field standards, duplicate management and retention policies
- Ensure compliance with GDPR requirements, including Right to Erasure, Subject Access Requests and data minimisation
- Oversee the data cleansing backlog, setting priorities and guiding the work of the Bullhorn Data & Support Coordinator
- Produce and share regular data quality metrics with stakeholders
Stakeholder management and support
- Act as the escalation point for complex Bullhorn issues raised by commercial teams
- Work closely with recruiters, Executive Assistants and team leads to understand challenges and translate them into system improvements
- Support onboarding for new users and maintain training materials
- Collaborate with the wider Technology team on initiatives involving Bullhorn or system integrations
What success looks like
- A Bullhorn platform that is well configured, clearly documented and trusted by the commercial team
- Reliable and well‑managed integration flows, with clear ownership and effective monitoring
- Continuous improvement in data quality, with governance embedded and GDPR requirements consistently met
- Commercial teams that feel supported and confident using the platform
About you
Essential
- Proven hands‑on experience as a Bullhorn Administrator within a recruitment environment
- Strong knowledge of Bullhorn configuration, including field management, user roles, automation, list management and custom views
- Experience working with integration platforms such as Celigo or other iPaaS tools including Workato, Boomi or MuleSoft
- Ability to monitor and manage data flows, including handling error logs, diagnosing issues and documenting resolutions
- Strong data management capability, including data quality, deduplication, standardisation and GDPR‑aware practices
- Confident communicator, able to explain technical concepts clearly to non‑technical stakeholders
- Self‑motivated and able to manage a broad and evolving workload
Desirable
- Bullhorn certification or equivalent practical expertise
- Experience across additional Bullhorn modules such as ATS/CRM, Analytics, Automation, Back Office, Data Replication, Datahub or Amplify
- Experience in a recruitment business undergoing digital transformation or system modernisation
- Familiarity with Microsoft 365 and SharePoint administration
- Exposure to GDPR compliance processes in a data‑intensive environment
- Experience mentoring or supporting more junior team members
Why this role matters
La Fosse is investing in its technology foundations to support the next phase of growth. This role is central to that ambition, ensuring our core commercial platform is effective, our data is reliable and our integration landscape is modern and sustainable. It is a true ownership role with meaningful influence on how the business operates.
Benefits
Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period.
️ Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that’s by the beach, in the countryside, or closer to family.
Annual Company Ski Trip: Hit the slopes with the team, our all‑company ski trip is open to everyone.
Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in‑office massages for a midweek recharge.