Do you have the skills to shape a high‑quality occupier and community experience at a Grove Business Park in Oxford ?
At Bidwells, we are driven by our mission to provide the UK’s most sustainable and innovative property advice. For over 185 years, we have been at the forefront of real estate.
The Investment & Property Management Team undertakes the management of various commercial properties worth more than £1.3 billion. We act on behalf of a range of clients including Oxford & Cambridge colleges, institutions, property companies and family trusts. We aim to maximise the potential of clients' property assets and encourage clients to consider their property as a dynamic part of their overall investment strategy.
The Community Manager will responsible for creating and delivering a high-quality occupier and community experience at Grove Business Park. There will be a focus on engagement, activation, communication and relationship management across occupiers, on-site partners and the local community, to ensure the park is active, connected and aligned with the wider place strategy.
You will be the central point for experience-led activities, working alongside Property Management (leases), Facilities Management (operations), and PR/Marketing (external communications).
This is a part time opportunity, working 25 - 30 hours per week over 4 - 5 days, with the role expected to grow to a full time position within 12 - 18 months
What you’ll be doing
Engagement & Relationship Management
- Build and maintain relationships with:
- Occupiers and their employees, On-site operators - Local community groups, schools and organisations, Local Science and Tech bodies and network and Leasing agents and wider stakeholder teams
- Act as the primary contact for occupier engagement matters
- Identify opportunities to improve connection, collaboration and experience across the park and with the local community.
Events & Activation Delivery
- Plan, coordinate and deliver : Regular weekly activation, Occupier communications and engagement such as topic focused sessions, Seasonal and large-scale park events and Community initiatives and partnerships
- Support occupier-led events and activities
- Networking, topic-focused engagement and business development
- Manage event logistics, suppliers and on-the-day delivery
- Track participation, engagement and outcomes of activity
Communication & Content Management
- Develop and manage internal communication channels (Internal and external)
- Manage the site inbox and respond or direct queries
- Support occupier forums and communication initiatives
- Manage the occupier welcome and onboarding experience
- Develop and maintain welcome packs and materials
Insight, Feedback & Reporting
- Deliver occupier engagement initiatives, including surveys and feedback collection
- Analyze feedback and identify trends, opportunities and issues
- Provide regular updates and reporting on event and community engagement.
- Support the development of action plans based on insight
- Work closely with Property Management, Facilities Management, Development management, PR and Marketing teams, Leasing agents, Client representatives
- Act as a connector across all parties to ensure aligned delivery
Community & Social Value Initiatives
- Both create and support the delivery of initiatives aligned to, ESG and sustainability, Local employment and skills, Education, STEM and community engagement
- Build relationships with local organizations to support community integration
- Identify and support initiatives that deliver measurable value and impact
About You
- Strong interpersonal and relationship-building skills
- Experience in events, community engagement, marketing or similar
- Interest in science, innovation, wellbeing or community initiatives
- Good understanding of social media platforms (Instagram, Facebook, LinkedIn)
- Proactive, self-motivated and able to work independently
- Strong organisational skills and attention to detail
- Local knowledge of the Wantage area would be advantageous
- Experience working within property, placemaking or mixed-use environment would be desirable
- Basic design or content creation skills would also be highly desirable
What’s in it for you
- Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.
- Comprehensive Benefits: including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.
- Professional Development: Continuous learning, study support and promotion opportunities.
- Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.
- Family Friendly:We offer enhanced family leave policies to support individuals close to you.
- Work-Life Balance: We value your well-being and offer agile working to support it.
Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.
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