Team in the Quality Department as a Band 5 Assurance Officer.
We are looking for an organised and confident individual to work within the Clinical Effectiveness and Assurance Team in the Quality Department at UHCW to assist, facilitate, support and provide guidance to directorates in all areas of governance and assurance. This permanent position is suited to someone with a Quality background who wants to advance their career in a busy and supportive workplace.
The Assurance Team, led by the Head of Clinical Effectiveness and Assurance and the Assurance Manager, oversee and implement the delivery of key assurance activities, including the design and delivery of inspection activities such as CQC inspections, peer review visits and other types of inspections, along with various other work programmes.
Responsibilities
The successful applicant will predominantly maintain the Trust’s assurance processes and systems and be responsible for organising assurance activities such as inspections and helping clinicians to progress action plans. The role will also involve being part of the New and Novel Procedures Process, accepting applications from staff regarding new tools or procedures, and supporting the delivery of this process by offering advice, scheduling meetings, and facilitating the New and Novel Procedures Group (NNPG).
- Develop a detailed understanding of key regulatory requirements within governance, such as CQC registration and compliance, and monitor quality governance frameworks.
- Support the Assurance Manager and Head of Clinical Effectiveness and Assurance in developing and implementing policies, procedures, guidelines, systems and processes that ensure the organisation meets statutory, regulatory and NHS compliance requirements.
- Co‑ordinate the internal and external infrastructure to support the Trust in meeting statutory and regulatory NHS compliance requirements such as the Care Quality Commission (CQC) registration and inspection frameworks.
- Manage central evidence requirements for all Trust-wide assurance activity, including but not limited to CQC registration and inspection frameworks.
- Co‑ordinate compliance evidence, gap analysis, self‑assessments and action plans to support NHS governance standards.
- Develop and produce information/performance reports and provide a central information function for assurance and compliance purposes.
Qualifications & Skills
- Excellent written and verbal communication skills.
- Dedication and the ability to handle sensitive issues with diplomacy.
- Understanding of the NHS is desirable.
- Proven experience using Word, Excel, Access, and PowerPoint.
- Experience working with data.
- Ability to manage workload in a busy environment.
- Highly organised, reliable and able to work as part of a team.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. This advert closes on Tuesday 7 Apr 2026.
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