Parking Operative Manager
Location: Southern Region (Crawley, Croydon, Twickenham or Kingston, with travel across Kent & the Southwest)
Salary: £28,000 - £31,000 + Monthly Bonus (OTE £3,600 per year)
Hours: Full‑time, 35 hours per week (flexible shifts, including weekends)
Work Location: Field-based with regional travel
Remarkable Jobs is hiring on behalf of our car parking solutions client. We are seeking a Parking Operative Manager to join their Southern team. This is a hands‑on, multi‑site leadership role, requiring someone highly organised, people-focused, and confident managing operational performance in a fast‑paced environment.
Parking Operative Manager Role
As a Parking Operative Manager, you will take full responsibility for operational delivery across multiple sites. You will lead Supervisors and Operatives, ensuring full site coverage, strong performance, and a consistent, high‑quality service.
This role is pivotal in driving workforce stability, improving performance, and maintaining compliance across your area.
Key Responsibilities
- Lead and manage day‑to‑day operations across multiple parking sites, ensuring full coverage and service delivery.
- Oversee Supervisors and Operatives, providing direction, coaching, and real‑time support.
- Manage staffing levels, proactively addressing absences, vacancies, and rota planning.
- Conduct site visits, audits, and new site mobilisations.
- Lead performance reviews, probation assessments, and ongoing coaching.
- Drive staff retention through structured onboarding, training, and engagement.
- Ensure full compliance with Health & Safety, operational standards, and contractual requirements.
- Manage incidents, reporting, and escalation procedures.
- Oversee workforce planning, administration, and performance reporting.
- Maintain strong communication with internal teams and senior leadership.
- Provide out‑of‑hours support where required.
What They Are Looking For
Essential
- Previous experience within parking operations or a similar frontline, multi‑site environment.
- Proven leadership experience managing teams across multiple locations.
- Strong communication skills with a firm but supportive management style.
- Excellent organisation and time‑management skills.
- Ability to work under pressure and respond to changing operational demands.
- Full UK driving licence and willingness to travel.
- Clear DBS check.
Desirable
- Experience in an Area Manager, Supervisor, or multi‑site leadership role.
- Strong IT skills and experience using workforce or scheduling systems.
- Experience managing incidents or conflict resolution.
- Ability to coach and develop team members.
Parking Operative Manager Key Attributes
- Proactive and forward‑thinking.
- Strong leadership and team‑building ability.
- Resilient and adaptable in a fast‑paced environment.
- High level of accountability and ownership.
- Professional, reliable, and solution‑focused.
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