Practice Manager (Veterinary)
Camden, North London | Full-time
Overview
An experienced Practice Manager is required to lead the daily operations of a well-established independent veterinary practice in Camden, offering both first opinion and advanced referral services. This position suits a strong operational leader with a background in veterinary, capable of driving team performance, financial outcomes, and client satisfaction.
Key Responsibilities
- Manage day-to-day practice operations within a busy veterinary clinic
- Lead rota planning, staffing, and resource management
- Oversee financial performance including budgets, KPIs, cost control, and revenue
- Drive client experience, including handling complaints and feedback
- Manage recruitment, onboarding, and performance reviews
- Ensure compliance with veterinary regulations and internal standards
- Maintain stock control and supplier management
- Identify and implement process improvements to enhance operational efficiency
- Support a positive team culture and ongoing staff development
Requirements
- Previous experience as a Practice Manager or in a similar leadership role
- Background in veterinary
- Strong leadership and people management skills
- Experience managing financial performance and KPIs
- Confident handling client queries and complaints
- Highly organised with strong problem-solving ability
- Proficient with IT systems including practice management software and Microsoft Office
About the Practice
This is a modern, independent veterinary clinic based in Camden, North London, providing a full range of services including preventative care, surgery, internal medicine, diagnostics, and physiotherapy. The facility includes multiple consultation rooms, surgical theatres, CT imaging, and dedicated ICU units, supporting a varied and engaging caseload. The practice has a strong reputation for high clinical standards, transparent pricing, and excellent client relationships.
What’s on Offer
- Competitive salary dependent on experience
- Leadership role within a growing independent practice
- Supportive and experienced clinical team
- Modern facilities and varied caseload
- Opportunities for professional development and progression
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