Product Data Specialist (Technical Documentation & Spares)

Location: Hybrid – 2 days per week at our Tamworth Head Office

Position: Full time, 12 month Contract.

Are you detail‑driven, technically minded, and passionate about delivering accurate product information that enhances customer experience? We’re looking for a Product Data Technician to join our New Product Development team and play a vital role in shaping the quality and clarity of our product documentation.

About the Role

As a Product Data Technician, you’ll be responsible for creating and maintaining accurate technical documentation and spares information across our full product range. You’ll support new product launches by producing essential technical documents and ensuring all product data is up to date, consistent, and aligned with business requirements.

You’ll also act as a key technical knowledge base, helping resolve product data queries and ensuring information is presented in a clear, user‑friendly way.

Key Responsibilities

• Create and maintain all technical documents for products sold and published on the company website.
• Administer and update technical data across websites, brochures, and internal databases.
• Determine and manage spare parts for new and existing products, avoiding duplication and optimising warehouse space.
• Work closely with internal teams and suppliers to gather accurate information within project timelines.
• Proactively support internal customers and resolve product or data queries using available information sources.
• Verify the practicality and clarity of written instructions for consumers and installers.
• Ensure all documentation is delivered on time in line with project plans and business requirements.

About You

You’ll thrive in this role if you bring:

• Excellent attention to detail
• Strong written and verbal communication skills
• Confidence working with data, including Excel and data entry the Adobe Creative Cloud suite
• Experience with Adobe Creative Cloud suite would be advantageous
• Strong problem‑solving abilities
• The ability to analyse large volumes of information and summarise effectively
• Adaptability in fast‑moving situations
• A collaborative mindset and openness to feedback
• Working collaboratively across departments
• Acting as an ambassador for the Product Team
• Taking initiative and ownership of tasks
• Meeting tight deadlines and monitoring progress
• Speaking up and escalating issues when needed

If you’re ready to make an impact by ensuring our products are supported with clear, accurate, and high‑quality technical information, we’d love to hear from you.

Bristan Group are proud to be an equal opportunities business, committed to promoting diversity and inclusion in all aspects of our operations. We welcome applications from all backgrounds.

We store all applicant data in line with GDPR regulations. Click here to view our applicant privacy policy.

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