Specialist (L9) – London, Manchester, Edinburgh
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
The Data & AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end‑to‑end business change through the application of Data and AI.
In the Data & AI team you will
- Be at the forefront of the industry, creating, owning and delivering solutions for clients looking to better serve their connected customers and operate always‑on enterprises.
- Become an integral part of our Applied Intelligence team, providing credibility, expertise and insight clients depend on.
- Work with famous brands and household names.
- Develop your skills through world‑class training programmes.
- Drive and implement real‑world solutions into production that drive business value to our clients.
- Collaborate and deliver the best solutions with global teams.
- Progress your career via our structured development programs.
- Align with industry partners to further your career and solution delivery.
Key Responsibilities
- Set strategic vision for analytics in line with broader client landscapes, e.g., marketing, technology, data, etc.
- Establish our client’s customer modelling strategy.
- Carry out customer analytics and modelling in line with best practice.
- Collaborate with Marketing teams to integrate analytics with marketing programmes and customer experiences.
- Collect and prepare data: gather and clean data from various sources to ensure it is ready for analysis, working with large datasets and maintaining data quality and consistency.
- Stay updated on industry trends and best practices in customer analytics to drive innovation.
Skills Profile
- Strong experience in customer analytics or a similar role.
- Advanced understanding of matrixed organisations and comfort managing cross‑functional teams.
- Skilled in languages such as R, Python, BigQuery, etc.
- Experience delivering end‑to‑end analytics projects.
- Proven analytical skills with the ability to interpret complex data sets and generate actionable insights.
- Strong communication skills to present findings to non‑technical stakeholders.
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Problem‑solving mindset with a passion for continuous improvement.
Total Rewards
- 30 days of leave each year plus 3 extra volunteering days per year for charitable work of choice.
- Family‑friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and Mental Wellbeing support.
- Employee Assistance Programme, Career Development and Counselling.
- Range of generous parental leave offerings.
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