Your team
Payrails is a highly dynamic workplace with our Merchant Onboarding team fronting to our clients. Our mission is to:
- Deliver tailor‑made and innovative solutions to complex and demanding merchant requirements, pain points, and use cases
- Provide best‑in‑class onboarding experience and service to our merchants
- Optimise payment performance and amaze our merchants with data‑driven insights and growth opportunities in the fintech sector
- Follow the latest fintech trends to improve our offering and empower our clients’ growth
How you will make an impact
- You will lead end‑to‑end integration engineering – from high‑level architecture design through hands‑on code implementation
- You will act as the technical expert and main point of contact in both pre‑ and post‑sales, supporting positioning, closing, and onboarding of new merchants
- You will build trusted relationships with merchants by educating them on Payrails’ unique value proposition, best practices, and product roadmap
- You will deliver solution demos, executive briefings, and technical workshops that showcase how Payrails solves complex payment challenges
- You will collaborate cross‑functionally with Payment Strategy, Sales, Product and Engineering teams to deliver seamless onboarding and drive continuous improvements
- You may travel occasionally to customer sites to oversee installations, workshops, or technical deep‑dives
What we are looking for
- You have a total of 3‑6 years of professional experience, including 2–3 years in a Solution Engineering or Solution Architecture role, with hands‑on experience working with APIs and SDKs, ideally in fast‑paced startup or scale‑up environments
- You are proficient in one or more programming languages (Java, Python, JavaScript/TypeScript, Ruby, Golang, C#, .Net)
- You have experience with debugging API calls and monitoring tools (Grafana, Splunk, etc.)
- You have strong skills in technical diagramming (sequence diagrams, system diagrams, mockups)
- You have proven technical leadership on user‑facing projects, from design through delivery
- You have excellent communication and presentation skills, with the ability to engage both technical and non‑technical stakeholders
- You are confident in leading workshops, demos, and discovery sessions with executive audiences
- You have a track record of aligning technical solutions to business objectives and driving measurable customer outcomes
- You are fluent in English; additional languages (Arabic, French, German, Italian, Spanish) are a plus
- Familiarity with the payments space (checkout, authentication, payouts, marketplaces) is a strong plus
What we offer
- High impact and high velocity environment with the most talented and ambitious people you will ever work with
- A chance to shape the story of a company and a category from the ground up
- Real ownership. You’ll have the freedom and trust to build, test, and take lead
- A product used by the best brands around the world
- Visa and relocation support for you and your family where required
- Competitive salary and equity package
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