Solutions Engineer

Your team

Payrails is a highly dynamic workplace with our Merchant Onboarding team fronting to our clients. Our mission is to:

• Deliver tailor‑made and innovative solutions to complex and demanding merchant requirements, pain points, and use cases
• Provide best‑in‑class onboarding experience and service to our merchants
• Optimise payment performance and amaze our merchants with data‑driven insights and growth opportunities in the fintech sector
• Follow the latest fintech trends to improve our offering and empower our clients’ growth

How you will make an impact

• You will lead end‑to‑end integration engineering – from high‑level architecture design through hands‑on code implementation
• You will act as the technical expert and main point of contact in both pre‑ and post‑sales, supporting positioning, closing, and onboarding of new merchants
• You will build trusted relationships with merchants by educating them on Payrails’ unique value proposition, best practices, and product roadmap
• You will deliver solution demos, executive briefings, and technical workshops that showcase how Payrails solves complex payment challenges
• You will collaborate cross‑functionally with Payment Strategy, Sales, Product and Engineering teams to deliver seamless onboarding and drive continuous improvements
• You may travel occasionally to customer sites to oversee installations, workshops, or technical deep‑dives

What we are looking for

• You have a total of 3‑6 years of professional experience, including 2–3 years in a Solution Engineering or Solution Architecture role, with hands‑on experience working with APIs and SDKs, ideally in fast‑paced startup or scale‑up environments
• You are proficient in one or more programming languages (Java, Python, JavaScript/TypeScript, Ruby, Golang, C#, .Net)
• You have experience with debugging API calls and monitoring tools (Grafana, Splunk, etc.)
• You have strong skills in technical diagramming (sequence diagrams, system diagrams, mockups)
• You have proven technical leadership on user‑facing projects, from design through delivery
• You have excellent communication and presentation skills, with the ability to engage both technical and non‑technical stakeholders
• You are confident in leading workshops, demos, and discovery sessions with executive audiences
• You have a track record of aligning technical solutions to business objectives and driving measurable customer outcomes
• You are fluent in English; additional languages (Arabic, French, German, Italian, Spanish) are a plus
• Familiarity with the payments space (checkout, authentication, payouts, marketplaces) is a strong plus

What we offer

• High impact and high velocity environment with the most talented and ambitious people you will ever work with
• A chance to shape the story of a company and a category from the ground up
• Real ownership. You’ll have the freedom and trust to build, test, and take lead
• A product used by the best brands around the world
• Visa and relocation support for you and your family where required
• Competitive salary and equity package

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