Business Development Manager

hackajob is collaborating with Evri to connect them with exceptional professionals for this role.

Join the UK’s Premier Parcel & Post Delivery Company

At Evri Premium, we’re shaping the future of parcel delivery and fulfilment. As part of the Evri Group and following the merger with DHL eCommerce UK, Evri Premium delivers tailored, high-value, and time‑critical fulfilment and delivery solutions for some of the UK’s most recognisable brands.

We’re now looking for an experienced Business Development Manager (Fulfilment) to play a pivotal role in managing and growing a high‑profile portfolio of corporate and high‑growth SME clients.

What You’ll Do

As a Business Development Manager within our Fulfilment operation, you’ll take full ownership of your client portfolio, be accountable for commercial performance, service delivery, and long‑term client growth, and act as a trusted partner to senior stakeholders. You’ll work closely with internal teams across Sales, Operations, and Finance to ensure excellent service outcomes while identifying opportunities to enhance margin and performance.

Key Responsibilities

• Manage, retain, and grow a portfolio of high‑profile corporate accounts alongside high‑growth SME clients
• Own the end‑to‑end client relationship, including commercial and contract negotiations, rate reviews, and service performance
• Lead and support onboarding of new fulfilment clients in partnership with the new business sales team
• Identify and action opportunities to improve service delivery, enhance margins, and grow volumes
• Drive up‑sell and cross‑sell of Evri’s fulfilment and delivery products
• Own client MBRs and QBRs, delivering insights, performance analysis, and improvement plans
• Maintain responsibility for cash flow, debt management, and income across your portfolio
• Work collaboratively with Operational Management to design and implement service recovery and improvement programmes
• Analyse data and performance trends to implement change across both Evri

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