Our Client in Preston is looking for a Warranty & Invoicing Administrator based in Bamber Bridge. You will act as a critical link between the workshop, the customer and the manufacturer to ensure all repairs are processed and paid for correctly.
Hours of work: 40 hours per week (Shifts between 7am and 6pm)
Responsibilities/Daily Duties:
- Processing Claims: Submitting and monitoring warranty and Repair & Maintenance (R&M) claims according to strict manufacturer guidelines.
- Verification: Reviewing job cards and technician write-ups to ensure they meet the specific criteria required for a successful claim.
- Tracking & Follow-up: Monitoring the status of claims from submission to final payment, investigating rejections, and resubmitting claims where necessary.
- Parts Handling: Coordinating with the parts department to identify and process defective parts that need to be returned to the manufacturer or scrapped.
- Stay Informed: Keeping up to date with the latest manufacturer warranty bulletins and advising technicians on procedural changes.
Skills & Experience:
- Ideally experience in Generating Invoices/Processing Claims
- Vehicle/Fleet experience would be preferred
- Interest in vehicle maintenance
- Parts Handling
- Office Administration experience essential of over 12 months
- Organised and attention to detail
- Customer Focused and confident communicator both in person and on the telephone
- Able to work in a team environmentAccurate data inputting skills
Benefits
- Holidays 22 Days + Bank holidays
- End of Year bonus
- Company Days out
- Car Parking
- Pension scheme
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.
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