Service Advisor - Premium Automotive Brand (Brighton)
£29,500 Basic | OTE £40,000 | Full-Time
An exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton.
This role is ideally suited to someone who is highly organised, customer-focused, and confident in delivering a first-class service experience. You'll also benefit from a structured, manufacturer‑led training programme, offering ongoing development and accredited status.
The Package
- £29,500 basic salary
- On‑target earnings of £40,000
- Monday to Friday: 8:00 am – 6:00 pm
- 1 in 4 Saturdays: 8:00 am – 1:00 pm
Key Responsibilities
- Liaising with customers regarding outstanding work and service updates
- Managing bookings including appointments, reservations, and MOTs
- Maintaining accurate customer records and supporting database growth
- Delivering excellent customer service and processing payments
- Keeping customers informed throughout their vehicle's time in the workshop
- Accurately completing job cards and documentation
- Working closely with internal departments to maximise opportunitiesManaging courtesy cars effectively
- Handling customer queries and complaints in a professional manner
About You
- Minimum 2 years' experience as a Service Advisor (essential)
- A confident, customer-focused individual who thrives in a fast-paced environment
- Strong communication skills with the ability to build rapport and clearly explain information
- Well organised with the ability to prioritise workload effectively
- A team player with a proactive and professional approach
Desirable
- Experience within a franchised dealership or premium brand environment
- Knowledge of service department systems and processes
This is a fantastic opportunity to join a successful team within a premium automotive environment, offering strong earning potential and career progression.
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