Maintenance Administrator

Position: Maintenance Hub Administrator

Type: Full‑Time / Permanent

Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Maintenance Hub Administrator, where you’ll provide essential support to the Facilities Team to ensure the smooth and efficient operation of maintenance services across the park.

Key Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods‑in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Requirements

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods‑in processes is advantageous.
• Excellent communication and problem‑solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team‑oriented approach.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

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