Overview
Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
Responsibilities
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs that would normally be completed in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
Because SMR is structured, you are not reacting to breakdowns – you are delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
Qualifications
Level 2 qualification in Light Vehicle Maintenance (or equivalent) – Minimum 2 years’ experience as a vehicle technician working on light vehicles – A full UK driving licence with fewer than 6 points.
Key Skills
Besides technical competence, you’re great with people. As a Mobile Mechanic you are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high‑quality service.
What You’ll Get
- Competitive base salary of £45,370 (inclusive of London weighting allowance, if applicable), with on‑target earnings of up to £57,000.
- Guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities.
- 40 hours per week, core hours 8:30 am–5:00 pm, 1 in 4 Saturdays.
- Flexibility to work a full‑time 40‑hour week, Monday‑Saturday availability 8 am–8 pm.
- Option to work extra rest days at £30 per hour after the first month, giving additional earnings.
- Free RAC Ultimate Complete Breakdown Service from day one and access to a car salary sacrifice scheme (including electric vehicle options) after 12 months.
- 23 days of holiday (rising to 25 with service), plus bank holidays; paid family leave and flexible schedules.
- Pension scheme with up to 6.5% matched contributions and life assurance cover up to 4× salary.
- 24/7 confidential wellbeing support for you and eligible household members.
- Access to Orange Savings, exclusive discount portal across retailers, holidays, tools, tech, etc.; after probation you join the Colleague Share Scheme.
Why SMR is Different
Planned appointments instead of emergency responses; consistent workflow; in‑depth repairs, not roadside temporary fixes; time to do the job properly with support and parts ordering built in; clear schedules using RAC’s mobile service platform.
Equal Opportunities Statement
As an equal opportunities employer, we welcome people from all backgrounds and walks of life – it is what sets us apart and drives us forward.
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