Repairs administrator

Overview

Our client is seeking an experienced Repairs Administrator to join their team. This role is ideal for someone with a background in construction or engineering who is highly organised and capable of managing repair processes efficiently.

Key Responsibilities

• Coordinating and scheduling repair and maintenance works.
• Acting as a key point of contact for clients and residents, providing updates, and resolving queries.
• Liaising with contractors, engineers, and internal teams.
• Managing and maintaining WIP (Work in Progress), ensuring jobs are tracked and progressed efficiently.
• Updating job records, systems, and documentation accurately.
• Monitoring job completion times and ensuring service level agreements are met.
• Handling incoming calls and emails in a professional manner.

Requirements

• Minimum of 2 years’ experience in a similar role.
• Background in construction, housing, or engineering preferred.
• Experience dealing directly with clients and residents.
• Strong understanding of WIP management.
• Excellent organisational and communication skills.
• Ability to multitask and prioritise workload effectively.
• Proficiency in Microsoft Office and job management systems.

What’s on Offer

• Competitive salary (£27k–£30k).
• Opportunity to work with a reputable organisation.
• Supportive team environment.
• Career progression opportunities.

Job Details

• Experience: Full-time.
• Schedule: 8-4.30.
• Salary: £27,000 – £30,000 yearly.
• Starting time: Immediate start!

About Stapletech Ltd

We are a property refurbishment company.

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