The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You´ll love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have various vehicles to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey. Full driving licence is required for the role and due to our insurance policy you must be over 21 years of age. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Main Duties
- Greet members and guests warmly on arrival, creating a welcoming first impression of the Farmhouse
- Provide safe, friendly, and efficient transport around the estate using company vehicles
- Assist members and guests with luggage, directions, and information about the site and facilities
- Ensure vehicles are clean, well-presented, and maintained to Soho House standards
- Communicate clearly with the reception, guest experience, and events teams to coordinate guest movements and requests
- Offer local knowledge and recommendations to enhance the guest experience
- Respond quickly and professionally to member or guest enquiries, requests, or issues
- Support daily site operations, helping with set-ups, deliveries, and general upkeep as needed
- Follow all health, safety, and driving policies to maintain a safe environment for guests and colleagues
- Represent Soho Farmhouse values through genuine hospitality, teamwork, and professionalism at all times
What we are looking for
- Previous experience in a guest-facing, hospitality, or customer service role (hotel, resort, or members’ club preferred)
- Confident driver with afull, clean UK driving licence (must be over 21 for insurance purposes)
- Strong communication and interpersonal skills with a natural ability to connect with people
- Comfortable working outdoors in all seasons and supporting hands‑on operational tasks
- Reliable, organised, and calm under pressure with strong attention to detail
- Team player with a flexible, can‑do attitude and willingness to help across departments
- Knowledge of the local area or countryside hospitality environment is a plus
- Genuine passion for hospitality and creating memorable guest experience
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
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