Carhartt WIP is part of the WIP Trading AG, a family‑owned business group that began as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it has developed its own collections based on workwear originals, continuously evolving while staying true to its heritage.
For our store in London (Soho), we are looking for a Stockroom Manager (m/f/x) to oversee the delivery, inventory and stock of all departments.
Responsibilities
- Ensuring work order parts and services are received and distributed on a timely basis.
- Booking and maintaining deliveries and returns using the warehouse tool Navision.
- Maintaining inventory in accordance with best practices, including cycle counts, minimum/maximum levels and evaluation of obsolete parts.
- Ensuring all sales compartments are stocked.
- Responsible for the inventory in accordance to the Store Manager.
- Checking randomly delivered goods for correct quantity and quality.
- Securing new goods with anti‑theft devices.
- Ensuring compliance with the warehouse structure.
- Supporting the team on the shop floor when required.
- Upholding overall company standards and acting as a positive role model.
Profile
- High school diploma or equivalent; additional education in retail or business is a plus.
- Experience in retail, ideally including warehouse operations and processes.
- Strong customer service skills with the ability to handle complex interactions and complaints.
- Ability to create a positive customer experience aligned with brand values.
- Good knowledge of the brand, its target market, and product range.
- Basic computer skills and familiarity with POS systems.
- Strong communication and interpersonal skills.
- Team‑oriented with the ability to work effectively in a fast‑paced environment.
- Structured, detail‑oriented, and reliable working style, especially in inventory and transactions.
- Positive attitude, passion for the brand, and willingness to learn.
Location
London / UK
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