A unique and exciting business offering high-end serviced offices across London, built around world-class hospitality and exceptional client care.
Position overview
We’re looking for an ambitious, personable Assistant Centre Manager with a drive for operational excellence and a sharp eye for detail. Based in a premium serviced office in central London, you’ll play a key role in maintaining high standards, ensuring smooth day-to-day operations, and delivering an outstanding experience for clients and guests.
Key responsibilities
- Oversee on-site teams including Client Experience Assistants, cleaners, maintenance staff, and contractors—ensuring clear priorities, balanced workloads, and seamless daily operations
- Run regular 1:1s, support goal setting, and contribute to individual development plans
- Coordinate and document daily team briefings to keep operations aligned and consistent
- Manage rotas, authorise leave, and track team absences accurately
- Step in as acting Centre Manager when required
- Maintain impeccable standards across the space, with a strong focus on cleanliness, presentation, and hospitality
What we’re looking for
Ideal candidates will:
- Lead with a proactive, hands-on approach and a “no task too small” mindset
- Prioritise exceptional client care with clear, confident communication
- Bring strong operational coordination and people management skills
- Stay calm, adaptable, and composed under pressure
- Be relentlessly organised with outstanding attention to detail
- Build trust quickly and create a warm, premium atmosphere
- Take initiative, stay solutions-focused, and confidently lead client-facing moments and events
Experience
- 3+ years’ experience in a client-facing role (retail, hospitality, hotels, or premium customer service environments preferred)
Send us an email or give us a call to discuss your recruitment needs
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